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XO Interactive releases “Contact Center On-Demand” a SIP-based, highly scalable and feature rich virtual ACD to deliver telephony infrastructure for client contact centers and At-Home agents alike.   [learn more]

XO Interactive announces a technology partnership with RightNow Technologies to combine Contact Center On-Demand with RightNow Service™ and deliver this feature-rich and highly scalable solution under a single agreement.  [learn more]

 




  Hardened Environment
  • No Single Point of Failure in the Network
  • Carrier-Grade Facilities
  • 3X Power Redundancy
  • Zone 4 Seismic Rated
  • Hot Swap Components
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  • On-site and off-site back-up
  • Geographic Redundancy
  • FM 200 Fire Suppression system
  • 99.999 since 1988
  • Multiple NOCs
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